• WARRANTY
To submit your warranty details to Neltronics, please fill out a Warranty Form here.

 

 

• SERVICE
Check our FAQ page for mobile theatre here before anything else.

*70% of returns are "No Fault Found" or can be solved by simple set-up tricks!!

 

 

• NELTRONICS RETURN PROCEDURE
Should your product still need returning:
1) Contact admin@neltronics.com.au for a repair authority (RA) number or Print & fill in RA Request Form and fax to +61 8 9383 7933
2) We will contact you with an RA (Return Authority) number and further instructions.
Please do not send any products without first obtaining an RA number.

 

Removal, refit & freight costs for return goods are not covered under warranty. Goods should only be returned via the method described on the RA.

* To find out more, please download a copy of Neltronics return procedure.

 

 

• NELTRONICS FREIGHT POLICY

It has always been the policy of Neltronics to provide the cheapest possible freight solution to our valued customers.

* To find out more, please download a copy of Neltronics Freight Policy.

 

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